Contact Us
Questions about an order, a booking or a product? We are happy to help.
Last updated: 3 October 2026
Customer care
- Email: soratradesprivatelimited@gmail.com
- Phone: +91 95000 35764
- Hours: 8 AM to 8 PM, every day
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Our address
SORA TRADES PRIVATE LIMITED
Trading as Konma Xperience
B-308, Bollineni Hill Side, Phase 2, Perumbakkam, Sholinganallur, Chennai, Tamil Nadu 600126, India
Phone: 9962424252
Trading as Konma Xperience
B-308, Bollineni Hill Side, Phase 2, Perumbakkam, Sholinganallur, Chennai, Tamil Nadu 600126, India
Phone: 9962424252
This is our registered office.
Pickup and kitchen: Block 60, Villa 14, Bollineni Hillside Phase 1, Nookampalayam, Perumbakkam, Chennai - 600126, Tamil Nadu. Pickup is available 8 AM to 8 PM. Please contact us before visiting so that we can be there for you.
Delivery of prepared food is within Chennai city. At launch we deliver within India only; international shipping will follow.
Grievance Officer
- Name: Vinay
- Designation: Customer Success Executive
- Email: soratradesprivatelimited@gmail.com
- Phone: +91 95000 35764
We acknowledge complaints within 48 hours and resolve them within 30 days. Details on the Grievance Redressal page.
Business details
- GSTIN: 33ABICS4363A1ZN
- FSSAI Licence No. 12425008003302 (State licence)